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Product reviews and ratings

Adding product reviews and ratings to your store is easy! You can choose any product ratings app but for this guide we’ll be recommending and using the official “Product Reviews” app by Shopify.

Installing the Product Reviews app

First you will need to install the app to your store. While logged in to your store visit Product Reviews by Shopify and click on the “Add app” button. Following that you will be asked to choose your account and your store.

Make sure that after you select the store you want the app installed you can navigate to your Shopify admin and then navigate to “Apps” from the main navigation on the left. You should be able to see “Product Reviews” listed under “Installed apps”.

It’s highly advised to click on the product reviews app and thoroughly go through all of its settings.

Enabling reviews on products

Inside the Shopify designer (theme customizer) navigate to any of your products. On the sections list on the left, under “Product information”, click on “Add block” and add the “Reviews” block. You will notice that a “Reviews” tab has appeared under the description tab of your product.

Enabling star ratings on the product page

To enable star ratings on your product page, open your store in the Shopify designer (theme customizer) and navigate to any of your products. On the sections list on the left, under “Product information”, click on “Title”. On the Title’s settings panel (right hand side) you will notice the product’s title options. Click to enable “Show rating”.

Enabling star ratings on product cards

To enable star ratings on the product cards of your listings, open your store in the Shopify designer (theme customizer) and navigate to any of your collections. On the sections list on the left, click “Product grid”, and on its settings panel (right hand side) click to enable “Show product rating”.

Other sections with product ratings

Three more sections support displaying ratings on the product cards:

  • Collection tabs (global section)
  • Featured collection (global section)
  • Product recommendations (product page)

The above sections contain the “Show product rating” setting, which when enabled will display product ratings for each product card.

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